OnPoint Nexus Pvt. Ltd. ("OnPoint Nexus", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit onpointnexus.com or engage with our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Who We Are
OnPoint Nexus Pvt. Ltd. is a technology services company incorporated in India, headquartered in Pune, Maharashtra. We deliver AI/ML, cloud infrastructure, and custom software solutions to enterprise clients globally.
- Email: hello@onpointnexus.com
- Website: onpointnexus.com
- Registered Office: Pune, Maharashtra, India
2. Information We Collect
2.1 Information You Provide Directly
- Contact form submissions — name, email address, company name, phone number (optional), and message content when you fill out a form on our site.
- Email correspondence — any information you include when you contact us directly.
- Discovery call bookings — name, email, company, and scheduling details when you book a call via our calendar integration.
2.2 Information Collected Automatically
- Usage data — pages visited, time on page, referring URL, browser type, operating system, and device type via Google Analytics 4.
- IP address — collected by our hosting provider (Vercel) and analytics tools for security and geographic analytics. We do not store raw IPs beyond standard server log retention.
- Cookies — we use first-party analytics cookies (Google Analytics) to understand site usage. We do not use advertising or retargeting cookies.
2.3 Information We Do Not Collect
- We do not collect payment card information on this website.
- We do not collect sensitive personal data (health, biometric, or financial account data) through this site.
- We do not knowingly collect data from children under 16.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested information about our services
- Schedule and conduct discovery calls and project discussions
- Analyse and improve website performance and user experience
- Send transactional communications related to an active engagement
- Comply with applicable legal obligations
- Protect against fraud, abuse, and security threats
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data under the following legal bases:
- Contractual necessity — to respond to your enquiries and fulfil service agreements.
- Legitimate interests — to operate our business, analyse site usage, and improve our services.
- Consent — where you have actively provided information via our contact form or opted into communications.
- Legal obligation — where required by applicable law.
5. Cookies & Tracking
We use the following types of cookies:
- Essential cookies — necessary for the site to function. These cannot be disabled.
- Analytics cookies — Google Analytics 4 (anonymised IP) to understand how visitors interact with the site. You may opt out via Google's opt-out tool or by enabling "Do Not Track" in your browser.
We do not use advertising, retargeting, or social media tracking cookies.
6. Third-Party Services
We use a limited set of third-party tools, each governed by their own privacy policies:
- Vercel — website hosting (Privacy Policy)
- Cloudflare — DNS, CDN, and DDoS protection (Privacy Policy)
- Google Analytics 4 — website analytics (Privacy Policy)
- Formspree — contact form processing (Privacy Policy)
- Calendly / Cal.com — discovery call scheduling (if used)
- Google Fonts — typography (fonts loaded from Google servers)
7. Data Transfers
OnPoint Nexus is based in India. If you are accessing our site from the EEA, UK, or other jurisdictions with data transfer restrictions, your information may be transferred to and processed in India and/or the United States (via our cloud providers).
We rely on Standard Contractual Clauses (SCCs) and equivalent safeguards where required by applicable law for international transfers.
8. Data Retention
- Contact form enquiries — retained for up to 24 months from last interaction, or longer where required for an active engagement.
- Analytics data — retained for 14 months in Google Analytics per our configuration.
- Server logs — retained by Vercel per their standard retention policy (typically 30 days).
We review and delete personal data that is no longer necessary for the purposes for which it was collected.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your personal data ("right to be forgotten").
- Restriction — request that we restrict processing of your data in certain circumstances.
- Portability — request your data in a machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — where processing is based on consent, withdraw it at any time.
To exercise any of these rights, please contact us at hello@onpointnexus.com. We will respond within 30 days.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction, including:
- HTTPS/TLS encryption for all data in transit
- Security headers (HSTS, X-Frame-Options, CSP) on all pages
- Access controls limiting who can access collected data
- Regular review of third-party sub-processors
No method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to industry best practices.
11. Links to Third-Party Sites
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will indicate the revised date at the top of this page. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
- Email: hello@onpointnexus.com
- Company: OnPoint Nexus Pvt. Ltd.
- Address: Pune, Maharashtra, India
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